Quality Week 2020 crossword

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Across
  1. 2. GDC staff responsible for quality in businesses
  2. 4. external auditing agency who certify us on ISO standards(acronym)
  3. 7. These staff carry out an independent review of the deliverable against the client’s requirements and
  4. 8. a GDC tool for managing client feedbacks
  5. 10. EDPM framework that provides a structured approach to bidding, planning and delivering multi-discipline design projects
  6. 11. the relevant standards and processes have been applied
  7. 14. EDPM quality initiative to ensure that the final design deliverables represent the best possible solution given the project constraints
  8. 15. contract between GDC and LPO offices
  9. 16. this is one of the responsiblities of the originator
  10. 17. this is used for assessing skills of project staff(acronym)
  11. 18. Open opportunities and projects which are registered in Pipeline, Online Stage Gates are available in this system
  12. 19. EDPM portal for reporting quality incidents
  13. 20. system that brings together all of our business processes in one place, providing a single source of information(acronym)
Down
  1. 1. EDPM tool for conducting OCRA on a project and technical audits(acronym)
  2. 3. request these at the end of a project
  3. 5. this needs to be done when a client feedback score is less than 3
  4. 6. unbiased examination and evaluation of a project against ISO standards
  5. 9. GDC tool used for managing resource availability(acronym)
  6. 12. systematic process of identifying hazards, evaluating associated risks in a project and implement reasonable control measures to eliminate or reduce them
  7. 13. this meeting is conducted at the beginning of a project to understand the scope of work