Across
- 3. – Point of reference against which things can be compared.
- 7. – Fulfilling customers requirement.
- 9. – Sequence of steps to convert inputs into desired output
- 10. – Methodology of six sigma.
- 12. – A Japanese word that means ongoing improvement.
Down
- 1. – Proactive method of identifying potential risks and defining controls to mitigate
- 2. – A way to identify & eliminate waste in processes efficiently.
- 4. – Steps taken to check if product/service quality is met.
- 5. – A person or business that buys or uses a product or service.
- 6. – A method to reduce variation in process
- 8. – Flaw or a mistake in product or service.
- 11. – Inspection of processes to check for fulfillment of requirement.