Across
- 3. Failure to meet standards or specifications
- 5. Japanese term for continuous improvement
- 7. Written records of processes and standards.
- 12. Steps to eliminate cause non conformities (2 words)
- 13. Non-value-adding activities.
- 15. Assessment to ensure compliance with standards
- 16. Identifying underlying causes of problems
- 17. The process of assessing the quality or performance of something.
- 19. Visual representation of a process (2 words)
- 20. Smooth progression of production steps.
- 22. Individuals or groups affected by an organization.
Down
- 1. Expert leading Six Sigma projects (2 words)
- 2. Tool to identify cause and effect (2 words)
- 4. Total time to complete a process (2 words)
- 6. Groups discussing and solving quality issues (2 words)
- 8. Adherence to moral and ethical principles, ensuring trustworthiness and reliability.
- 9. The quality of being uniform or unchanging over time.
- 10. Gaining knowledge and skills.
- 11. Results, approach, deployment, assessment, refinement
- 14. Official recognition of standard compliance
- 18. Factors facilitating high performance
- 21. Outcomes of organizational activities