Across
- 5. trying to build this within your relationship with clients
- 6. a task or situation that tests someone's abilities
- 7. Affection or kindness towards a person
- 9. the client feels you haven't judged them.
- 10. principles or standards in behaviour
Down
- 1. another word for genuineness
- 2. understanding yourself
- 3. walking in someone else's shoes
- 4. move or develop at a party rate or speed
- 8. the ability to understand something instinctively