Quotes

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Across
  1. 4. Contains the agent’s HPSM logon ID.
  2. 6. Populated by NET when generated. Can be searched for in HPSM.
  3. 9. Contains the name of requestor or authorized submitter.
  4. 10. Refers to the Quote number in HPSM
  5. 11. Contains the eForm or NET service ID, populated when request is created.
  6. 12. Populated by previously entered fields, like Requested For/Request Type.
  7. 14. Can contain USN, HPES, or DFC depending on group requesting the service.
Down
  1. 1. Populated by HPSM based on the COI listed.
  2. 2. Service Requests in HPSM
  3. 3. Displays current status such as Closed Successful
  4. 5. Contains the name of the initiator.
  5. 7. Contains the last name, first name of the end user
  6. 8. Has a date/timestamp of the start of the request.
  7. 13. Indicates how many times the customer is charged for request.