Across
- 2. A state of change in a company (5)
- 5. Right result? (7)
- 6. A shorthand for intent, a great format for a meeting (3)
- 9. The wheel of communication & leadership (5)
- 11. There are nine of these (9)
- 12. ---- of indifference (4)
- 13. Sea creature that reminds us of the customer (8)
- 14. Taut diet (anagram) (8)
- 15. Hand on heart, the best people keep these? (8)
- 16. Subject title on page 12 of WOW 1 Participant Guide (15)
- 17. Shape of company change (5,5)
Down
- 1. When you just know you're good!(18)
- 3. The ability to share someone else's feelings (7)
- 4. Hug the coins in your pocket maybe (7,5)
- 7. Change of taboo cellar makes best way to get on with colleagues (11)
- 8. The ability to adapt one's own behaviour (11)
- 10. The sum of Empathy and Credibility (5)
- 18. The colour of passion (3)