Across
- 4. "GIVE 'EM JUNK AND THEY'RE NOT _____"
- 5. “EVERYONE _____ BY THE PRODUCT IS A CUSTOMER”
- 7. “TO BE CONSISTENT YOU HAVE TO HAVE _____”
- 9. “THOSE WHO DECIDE TO REALLY TRY TO GIVE GOOD CUSTOMER SERVICE OFTEN AIM TO BE _____ TO EVERYBODY.”
- 10. “DELIVER THE VISION PLUS ONE _____”
Down
- 1. “SYSTEMS GIVE YOU A FLOOR, NOT A _____”
- 2. “IT’S EASY TO SMILE WHEN YOU’RE HAVING A _____”
- 3. "YOU DON'T OWN THOSE CUSTOMERS, THEY'RE JUST _____ ON YOUR DOORSTEP"
- 4. “YOU HAVE TO CREATE RAVING RANS TO BE _____”
- 6. “RESPONDING TO WHAT CUSTOMERS SAY IS _____”
- 8. “LISTEN TO THE MUSIC AS WELL AS THE _____”