RCM and Valentine's Day

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Across
  1. 4. A payer's decision to not cover a service
  2. 6. A claim error that causes delays
  3. 9. The final step in the revenue cycle where balances are resolved
  4. 10. What patients give when services are complete--hopefully positive!
  5. 13. Patients receive this after insurance pays
  6. 14. To correct and resubmit a claim
  7. 15. The "heart" of accurate billing--correct
Down
  1. 1. Love may be blind, but this should be clear on a bill
  2. 2. The date services were provided
  3. 3. A valentine's symbol that also means "zero balance"
  4. 5. A romantic day in February
  5. 7. What payers send after reviewing a claim
  6. 8. A term meaning payment was received
  7. 11. The process of submitting claims to payers
  8. 12. What you hope claims are on the first try