Across
- 4. What process mapping method helps to clarify the responsibilities (Who is in charge of what? (8 letters)
- 6. In Gemba Walks, the key thing for leaders is o________ what is actually occurring in the process. (7 letters)
- 7. Error Proofing uses 3 key characteristics called S.O.D. to assess the errors that occurred. What does D represent? (9 letters)
- 9. What term describes activities that do not add value and should be eliminated? (5 letters)
- 10. Error Proofing uses 3 key characteristics called S.O.D. to assess the errors that occurred. What does S represent? (8 letters)
- 12. How many steps are there in the PPI Problem Solving Methodology? (5 letters)
Down
- 1. What is the name of the most basic PPI Business System Development Path? (2 words, 9 letters)
- 2. What is the Japanese term for continuous improvement? (6 letters)
- 3. In step 4 Data Analysis of PPI Problem solving, other than using charts, what is one tool used to organize our thoughts and action?
- 5. What does the ‘head’ of the fish represent in the Ishikawa Diagram? (6 letters)
- 8. What tool is used to identify the root causes of problems by focusing on the most significant factors? (6 letters)
- 11. What methodology aims to eliminate activities that do not add value and increase efficiency? (4 letters)
