Re-cap

123456789101112
Across
  1. 5. Guest who does not turn up after making reservation
  2. 6. Guest staying beyond their expected date of departure
  3. 7. The rate wherein the room rate is not charged.
  4. 8. An individual traveling, dining, attending a game or performance or staying alone.
  5. 9. The most accurate and scientific method of setting room rate.
  6. 11. Taking reservations more the number of rooms available
  7. 12. Occupancy percentage multiplied by ADR
Down
  1. 1. Amount paid on behalf of the guest
  2. 2. A room with two single beds
  3. 3. Plan consisting of room rate and all major meals
  4. 4. the future projection at the estimated business.
  5. 10. The upper limit of the credit extended to the guest by the hotel