Across
- 5. if you focus on patient needs, preferences, & values,it means you understand patient ____________.
- 9. how do we improve patient care and procedures and close the holes of the Swiss cheese by completing continuous _______ improvements.
- 10. leadership shows __________ to HRO/RRC with a clear and constant emphasis on patient safety.
- 11. standardized processes & valuing everyone’s input are two examples of elements of highly ________ organizations.
- 12. when something doesn’t go as planned, you show a ___________ to simplify by searching for the root causes.
- 14. _____________ means treating every patient with the right treatment at the right time and for the right reasons.
Down
- 1. you show your team and other tiger medics appreciation for what they do by having respect for ______.
- 2. safety _______ are for leadership to have conversations with staff about patient safety & staff well-being.
- 3. the safety _____________ bundle is how we tell DHA the status of our RRC program quarterly.
- 4. in times of adversity, you keep a _________ of purpose by keeping your eyes on our goal of zero harm.
- 5. staff shows a _______ of safety by being committed to zero patient harm.
- 6. if you are mindful of people, procedures, and systems that impact patient care, you have a __________ to operations.
- 7. _____________ with failure means anticipating, and addressing potential points of failure to help achieve zero harm.
- 8. if you make a mistake and then take time to learn from it, you understand and have a commitment to __________.
- 13. finding the person with the most expertise when you have a problem regardless of rank, means you understand ________ to expertise.