Ready, Set, Service! Customer Service Week 2013

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Across
  1. 3. Recognize with gratitude; be grateful for
  2. 8. Our tagline: Count on EMC to ____________
  3. 9. Every day for Eric
  4. 11. Continually looking for ways to improve what we do and how we do it
  5. 13. Pledge or promise
  6. 15. Lend a hand
  7. 16. A common Thanksgiving dessert
  8. 18. Responsible for someone or for some action
  9. 19. What you make before pulling a certain turkey bone
Down
  1. 1. Inspire with courage, spirit or confidence
  2. 2. Contentment
  3. 4. Shapes and directs the way we work
  4. 5. Take one for the ____
  5. 6. Hear with intention
  6. 7. A connection, association or involvement
  7. 10. Group of concepts that express operational aspects of our marketing philosophy
  8. 12. An act of helpful activity
  9. 14. Sharing ideas to find win-win solutions
  10. 17. Someone who pays for goods or services
  11. 18. We love our ______