Recap Crossword

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Across
  1. 2. An organisation responsible for grading and accreditation of tourism operators in New Zealand against quality standards
  2. 4. A company that purchases products from suppliers or inbound tour operators and then packages them for sale usually via travel agents
  3. 5. Staff need to consider the importance of attention of detail so that these do not happen
  4. 6. Something that tourists can enjoy when travelling that they usually can't find at home they can be natural or constructed
  5. 11. The government department which is in charge of conserving the natural and historical heritage of nz
  6. 12. A travel arrangement provider who has established a relationship with the travel agent for the purpose of encouraging sales of the suppliers product
Down
  1. 1. A trade organisation that represents the travel agent and tour operation distribution system
  2. 3. A planned route or journey (usually a travel document)
  3. 7. Their job is to buy airfares in bulk from airlines and 'sell' these to retail agents for on-sale to customers (They are a type of wholesaler)
  4. 8. A temporary visitor that stays less than 24 hours at the place they are visiting
  5. 9. Fees or percentages that are paid to the agency by the supplier/business partner when a sale of a product is made
  6. 10. Something that a tourist can get physically involved in when visiting somewhere/or what someone can participate in locally
  7. 13. Another word used in tourism for passenger