Refunds

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Across
  1. 4. cash on program
  2. 5. refund by cc is entered as
  3. 6. cc and check refund requests are processed ________
  4. 8. credit card refunds are credited back to the customers card within 48____ hours
  5. 9. previous month cc payment refunds are processed on the ________ history screen
  6. 11. Go get'em!!
Down
  1. 1. current month credit card payments are processed directly from the
  2. 2. refund cc payment more than 45 days prior are refunded by
  3. 3. refund checks are processed every
  4. 7. adjustment type
  5. 10. detailed reason for refund in the ___________ box