Reg E

1. / Letter for ACH Claims
3. / Job Aids
6. / Reason we file transaction codes 502 & 176
9. / Routing and account number transaction
12. / Main system used for Reg E
13. / Regular authentication
14. / System used to make calls
16. / Chase given account number that customer doesn't know
17. / Dept we transfer to send new card that have had address changes in the past 30 days
18. / Function used in TI to view checks
19. / Money given at while investigation takes place
21. / Global floor chat
22. / Used to authenticate the customer

2. / This determines if we are able to file the claim or directs us to the dept that can.
4. / Used to see if card has been sent in last 30 days
5. / System used to locate Term ID and Sequence
7. / System used to close cards
8. / transaction code 0056
10. / What you select at the end of a claim to move to the next account
11. / System used to find a missing direct deposit
15. / Where you see the money part of the claim
20. / Pin mailer auth