RELEASE AND DEPLOYMENT MANAGEMENT

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Across
  1. 6. Into which environment will new or changed CIs in a release be implemented?
  2. 8. What is a part of a service or infrastructure that is included in a release called?
  3. 9. What does the release packaging and build manager report alongside known faults?
  4. 10. What term describes one or more changes to an IT service that are built, tested and deployed together?
  5. 12. Which catalogue is updated as an output of release and deployment management?
Down
  1. 1. Which stage specifies the services that release and deployment management aims to provide?
  2. 2. Which model maps the configuration levels at which building and testing must take place?
  3. 3. What type of plans are listed as inputs alongside the approved RFC, service package and SDP?
  4. 4. What consists of a single release unit or a collection of release units?
  5. 5. Which manager is responsible for the final service implementation?
  6. 7. What must be protected when delivering new business-required functionality: the _____ of existing services?
  7. 11. What does the deployment manager record to ensure deployment stays within agreed SLAs?