Remote Computing

2. this site is where agents will view end user phone numbers, even those that are private
8. this authentication method is only utilized for ftes
12. this is one item that would require you to perform KB68649 authentication – you will not perform this function
13. this site is crucial for end users to help themselves with their SecurID
14. this site is where end users update their own phone numbers
15. this is to be pushed any time it is applicable for any type of employee

1. this is one item that would require you to perform KB68649 authentication
2. this type of employee works at and is paid by Morgan Stanley
3. this authentication method is only utilized for ftes with out ssns
4. setting up this type of user is one item that would require you to perform KB68649 authentication – you will not perform this function for a while
5. these are set up by the user and used as a form of authentication
6. this type of employee works at MS but is not paid by MS
7. this site is crucial for agents to assist users with their SecurID
9. this is the ‘buzzword’ Taryn uses to refer to the KB68649 authentication
10. updating any part of information for this tool requires a user to answer VAC questions
11. this authentication method is for FTCs or as a backup option if other authentication fails