Resolving conflict

123456789101112131415
Across
  1. 1. The process of finding solutions to challenges or difficulties.
  2. 5. Reaching an agreement by making concessions or finding a middle ground.
  3. 7. Communicating one's needs, opinions, and feelings in a clear and confident manner while respecting others.
  4. 8. The exchange of information, thoughts, and feelings between individuals or groups.
  5. 9. Understanding and sharing the feelings of others.
  6. 10. A disagreement or argument between people or groups.
  7. 11. An outcome where both parties benefit from the resolution of a conflict.
  8. 13. Working together cooperatively towards a common goal.
  9. 14. Listening Paying full attention to what is being said, understanding the message, and responding appropriately.
  10. 15. The process of resolving a dispute with the help of a neutral third party.
Down
  1. 2. Finding a solution to a conflict or problem.
  2. 3. Techniques or approaches used to address and resolve conflicts effectively, such as active listening, brainstorming, and compromise.
  3. 4. Showing consideration and appreciation for others' feelings, opinions, and rights.
  4. 6. Discussion aimed at reaching an agreement or compromise.
  5. 12. Accepting differences and showing patience and understanding towards others.