Across
- 1. The process of finding solutions to challenges or difficulties.
- 5. Reaching an agreement by making concessions or finding a middle ground.
- 7. Communicating one's needs, opinions, and feelings in a clear and confident manner while respecting others.
- 8. The exchange of information, thoughts, and feelings between individuals or groups.
- 9. Understanding and sharing the feelings of others.
- 10. A disagreement or argument between people or groups.
- 11. An outcome where both parties benefit from the resolution of a conflict.
- 13. Working together cooperatively towards a common goal.
- 14. Listening Paying full attention to what is being said, understanding the message, and responding appropriately.
- 15. The process of resolving a dispute with the help of a neutral third party.
Down
- 2. Finding a solution to a conflict or problem.
- 3. Techniques or approaches used to address and resolve conflicts effectively, such as active listening, brainstorming, and compromise.
- 4. Showing consideration and appreciation for others' feelings, opinions, and rights.
- 6. Discussion aimed at reaching an agreement or compromise.
- 12. Accepting differences and showing patience and understanding towards others.
