Respond Effectively to beaviours of concern

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Across
  1. 5. The state of being isolated or shut off from others (8 letters).
  2. 8. out: Gradually removed or eliminated (9 letters).
  3. 9. Engaging in actions that harm oneself physically or emotionally (14 letters).
  4. 12. Not allowed or forbidden (10 letters).
  5. 14. Imposing limits or restrictions (9 letters).
  6. 16. more than is necessary, normal, or desirable (9 letters).
Down
  1. 1. Things that cause a reaction or response (8 letters).
  2. 2. The state of being intoxicated or drunk (12 letters).
  3. 3. Skilfully influencing or controlling others in a dishonest way (11 letters).
  4. 4. Clearly expressed or easily understood (11 letters).
  5. 6. resort: A final course of action taken when all else has failed (9 letters).
  6. 7. Intense sorrow or sadness (5 letters).
  7. 10. out of steam: To lose energy or enthusiasm to continue (11 letters).
  8. 11. confined space (7 letters).
  9. 13. To provide information or feedback after an event or situation (7 letters).
  10. 15. To reduce the intensity of a situation or conflict (10 letters).