Across
- 2. Combination of online and offline channels
- 3. Process of selling goods or services to final consumers
- 7. theory stating retail formats evolve in response to external forces
- 8. Ongoing fee paid by franchisees to the franchisor
- 9. Type of retailing where a firm licenses its brand to operators.
- 10. Retail development theory based on competition between formats.
Down
- 1. Final stage when the retail format loses relevanc
- 4. level Stage where retailers operate at low prices and margins
- 5. where retailersCylicalmove from low-price to higher-service formats
- 6. age where a retail format is newly introduced to the market