Across
- 3. When greeting a customer, it is always good to...
- 4. This is what you can actually buy from the store e.g. a loaf of bread
- 6. Keeping your clothing _____ and tidy gives a good first impression
- 7. If a customer asked you a question you couldn't answer, you could ask your m______
Down
- 1. This is something offered by a store to make things better for the customer. E.g. a lift
- 2. Stores owned by one person or family in just one location. E.g Nonsuch in Kingsbridge
- 5. A large store that sells lots of different things in different sections. E.g House of Fraser
- 6. The type of store where there are lots of stores in different locations. E.g Tesco, Primark, Poundland
