Across
- 3. One of the pillars of Retail responsible for customer delight/satisfaction
- 7. This is Retails back bone & is responsible for what Retail is today since inception
- 8. This the place in Retail which is responsible for customer convenience, service 7 utility
Down
- 1. This is majorly a relationship hub & also caters utility
- 2. One of the pillars of Retail responsible for rollouts & maintenence of stores
- 4. National Standars for our Stores is presented through this activity (abbreviation required)
- 5. This activity in Retail provides us the promoters & detractors (abbreviation required)
- 6. One of the pillars of Retail responsible for profitability
- 8. This the place in Retail where we give Customer delight & drive profitability(abbreviation required)