Retailing

2. customer brings or sends back a product for a refund
6. paper from a store that shows a customer's purchase
9. store that mainly sells food
11. shop with extended hours, some are open 24 hours a day, in a convenient location
12. sells products to end users over the internet
14. sells directly to end users
17. all the available products for sale
18. refers to how someone pays for a product
19. money is given back to a customer who is not happy with a product or service

1. assistance a customer gets from a business or the people who work for a business
3. shop that offers merchandise at a lower price
4. employee who works at the register
5. large retail store with many different products (e.g. clothes, home appliances, electronics,etc.)
7. coins and banknotes
8. machine used for accepting payment
10. area of a store where customers pay for products
13. reduction in price
15. group of stores tat are owned by the same company
16. customer changes one product for a different one