Across
- 2. What department schedules patient testing
- 3. Who answers incoming call to the hospital
- 5. What department handles medical charts
- 7. What department sends claims to payers
- 8. Who draws the patient's blood
- 13. What department uses Patient Secure
- 14. What department works payer denials
- 15. Who is the Coding Manager
- 17. Who is the Patient Access Diagnostic Manager
- 18. Who would add an ICD10 code to the accounts
- 19. Who is the Insurance Manager
Down
- 1. What team reviews the accounts for correct charges
- 4. Who is the Patient Access Treatment Manager
- 6. Who is the Revenue Cycle Vice President
- 9. Who is the Customer Service Manager
- 10. Who is the Revenue Cycle Director
- 11. Who is the Medical Records Director
- 12. What system do we use
- 16. Who do we all serve