Processing Ops - Do you know?

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Across
  1. 4. What becomes due on November 1st?
  2. 5. Which month does Business Tax season begin
  3. 7. What System is used to process customers' registrations
  4. 9. On April 1st, Property Taxes become?
  5. 10. When can customers begin to apply for the installment plan?
  6. 11. How can customers pay online without a service fee?
Down
  1. 1. Who is the Tax Collector?
  2. 2. Customers on the Installment payment plan receive how many bills?
  3. 3. What process allows us to serve in 2 different offices from one location?
  4. 6. Who is the Property Appraiser?
  5. 8. Which month does the customer receive a 3% discount?