Review DT-2

Edit Answers
123456
Across
  1. 3. cara berpikir empathize
  2. 5. titik interaksi user dgn penyedia jasa
Down
  1. 1. cara berpikir define
  2. 2. needs/pain/points dr customer
  3. 4. hambatan yg menyebabkan needs user tdk terpenuhi
  4. 6. how might we