Across
- 4. An electronic that keeps medical records
- 5. Individual who creates a message to convey information or ideas to another person
- 6. Paying attention to and making an effort to hear what the person is saying
- 7. A method that can be used to determine if communication was successful
- 9. Individual who receives the message from the sender
- 10. communication, Communication through fax
- 11. communication, communication in which messages are permanent and may be forwarded to others
- 13. Influenced by feelings and emotions
- 14. Communication by Facial expressions, body language and touch
- 16. diversity, Beliefs regarding healthcare based on culture
- 18. Connection between the healthcare professional and patient
Down
- 1. communication, Honest and direct communication
- 2. Exchange of information
- 3. caused by prejudice attitudes
- 8. Information an idea or a thought sent to someone who cannot get it physically
- 12. Spoken and written communication
- 15. Factual and not influenced by emotions
- 17. communication, Communication through a telephone