Review of Operations and Role of Marketing

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Across
  1. 1. a method of pricing inventory where the first good purchased are the first goods sold
  2. 3. long term aims which guide the overall direction of a company
  3. 6. the difference between sales and costs
  4. 9. selling a good or service
  5. 10. the purchasing of inputs
  6. 11. storage of stock
  7. 12. when a company uses methods to make its good or service stand out from competitors
  8. 13. resistance to change
  9. 15. the creation of individualised products to meet the specific needs of a customer
  10. 16. aiming to have the lowest costs in a specific market
  11. 18. wholesalers and retailers who resell a product
  12. 19. part of the process that slows down production and creates a backlog
Down
  1. 2. the reliance which key business functions have on one another
  2. 4. how quickly a operations process can adapt to changes in the market
  3. 5. storage and distribution of goods
  4. 7. a document which sets out activities for future actions
  5. 8. the use of inspections within the production process to check for defects
  6. 14. Japanese for continuous improvement
  7. 17. a narrow target market