Review Puzzle for Epic Users

Edit Answers
1234567891011121314151617181920212223242526
Across
  1. 2. We wear this so that the patient can hear us better.
  2. 4. A way of communicating used by all markets
  3. 9. Their name, date of birth, address and more personal information
  4. 11. An appointment that is performed over a video conferencing system.
  5. 12. Where most of the scheduling for our patients is done.
  6. 13. Protects a patient's privacy.
  7. 15. Say this often when a patient gives you information (Two word answer no spaces)
  8. 18. Questions to ask to find the severity of a patient’s symptoms
  9. 19. A type of medicine practiced for ages 18+
  10. 22. A patient who has been seen at this office before.
  11. 24. The person who is responsible to pay the remaining bills after insurance has been billed.
  12. 25. When you watch a seasoned CN take calls to learn how.
  13. 26. You are on this when you are available to take a patient's call. (Two word answer no spaces)
Down
  1. 1. A message sent to their doctor (two words no spaces)
  2. 3. What you do if the patient no longer has this insurance
  3. 5. A condition that develops over time usually from 3 months to a life time
  4. 6. We need to check insurance for this
  5. 7. We sign on to this program so as to keep our patient's records safe.
  6. 8. Protected Health Information
  7. 10. We can find all of our HR, timekeeping, training and many other needs here (Two word answer no spaces)
  8. 14. A symptom that is short in duration and can come on suddenly
  9. 16. You need to do this with every call in salesforce (Three word answer no spaces)
  10. 17. The program we use to track out work hours
  11. 20. Advanced registered nurse practitioner
  12. 21. The team that does audits to verify processes and maintain patient safety
  13. 23. A statement that bridges between the greeting of the call and the asking for demographic information.