Review Worksheet

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Across
  1. 7. people who can vouch for your quality
  2. 11. an overview of your education and skills
  3. 13. a chance to demonstrate your skills to a potential employer
  4. 15. reading carefully
  5. 16. a way to highlight information on your resume
  6. 17. when responding to a customer ____________ you need to be polite
  7. 18. audience who disagrees with your position (hint - they don't listen)
Down
  1. 1. connecting with peers to find jobs
  2. 2. You are writing for an
  3. 3. what you will prove in your paper
  4. 4. audience who agrees with your position (hint - they don't listen)
  5. 5. , audience who doesn't know or care about your position (hint - they don't listen)
  6. 6. a tool for demonstrating your education and experience
  7. 8. The proper way to behave in the workplace
  8. 9. In professional documents you use_______ tone.
  9. 10. if something happens at work you need a ___________ report
  10. 12. every argument needs this
  11. 14. having peers look over your work