Across
- 7. people who can vouch for your quality
- 11. an overview of your education and skills
- 13. a chance to demonstrate your skills to a potential employer
- 15. reading carefully
- 16. a way to highlight information on your resume
- 17. when responding to a customer ____________ you need to be polite
- 18. audience who disagrees with your position (hint - they don't listen)
Down
- 1. connecting with peers to find jobs
- 2. You are writing for an
- 3. what you will prove in your paper
- 4. audience who agrees with your position (hint - they don't listen)
- 5. , audience who doesn't know or care about your position (hint - they don't listen)
- 6. a tool for demonstrating your education and experience
- 8. The proper way to behave in the workplace
- 9. In professional documents you use_______ tone.
- 10. if something happens at work you need a ___________ report
- 12. every argument needs this
- 14. having peers look over your work
