revision

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Across
  1. 2. theoretical maximum output
  2. 5. predicting future events by numbers/opinions
  3. 6. maximum output given internal issues
  4. 7. a 3rd party does a job for you
  5. 10. the maximum you can accomplish in a workday
  6. 15. a type of layout found in flow shops
  7. 16. involves direct interview of customers
  8. 17. production layout done due to size/weight
  9. 18. using a firm to compare your performance
Down
  1. 1. costs increase as firm size increase
  2. 3. sales team makes predictions
  3. 4. the optimum that should be ordered
  4. 8. emphasis on quality throughout
  5. 9. cutting waste while ensuring quality
  6. 11. a philosophy of quality from input to final consumer
  7. 12. items are made individually
  8. 13. depends on internal experts to predict
  9. 14. depends on external experts to predict
  10. 15. EOS you achieve by buying in bulk
  11. 18. groups of items are made together