Revision chp 1 -3

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Across
  1. 5. "teamwork"
  2. 8. an example of middle managers
  3. 10. Western Electric conducted an experimenton worker's performance
  4. 11. one of theory x characteristics
  5. 12. one of the management functions
  6. 13. "doing things right"
  7. 14. one of the problem in scientific management
  8. 15. one of the managerial roles
Down
  1. 1. who developed bureaucracy
  2. 2. jobs broken down into specific tasks
  3. 3. managers should be kind and fair to all employees (Fayol 14 principle)
  4. 4. developed theory x and y
  5. 6. one of Fayol's principle
  6. 7. motivate and encourage workers to accomplish organizational objectives
  7. 9. there are ___ types of planning
  8. 10. the most important managerials skills for all levels
  9. 16. effectiveness concerns with ___ of organizational goals