Revolving around passports

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Across
  1. 4. - What is the name of the service that will get you the passport within 2-4 business days?
  2. 5. - What type of passport do you need to apply for if you have a current passport that was issued to within the last 15 years?
  3. 7. - What an agent is on the phone with a customer, and they need help with that customer, what department do they slack?
  4. 8. - What do you need proof of when doing a new passport?
  5. 13. - What do you need a copy of front and back when doing a new passport?'
  6. 14. - What type of priority mail will the DOS use to ship the passport back to the customer?
  7. 17. - What is the name of the service that you can get your passport within 6 weeks?
  8. 19. - What type of itinerary is required to do the same day service, emergency service and the priority service?
  9. 20. - What is the name of the company where a customer can go to complete the application, print out the documents and also get their photo taken?
  10. 21. - What is the name of the service that you can your passport within 7-9 business days?
  11. 22. - What is the name of this company?
Down
  1. 1. - What department answers the emails and it's also in relations to our chat department?
  2. 2. - What is the most common used document when someone is doing a name change?
  3. 3. - What type of passport does the customer need if they already have one but need an additional one as well?
  4. 6. - What is the most common item that you can use to prove your a US citizen?
  5. 9. - What do you need to be able to travel to an international destination?
  6. 10. - What is the most common thing that people get on to travel to another country on?
  7. 11. - What department do you slack when you need set your customer up with a courier service?
  8. 12. - What do some countries require you to have besides a passport?
  9. 15. - What is the item that you would need that can be no more than 6 months old?
  10. 16. - What is the name of the department where the customer can get help online?
  11. 18. - What is one form of payment the government will accept when paying the government fee?
  12. 21. - What does a child need if they're under the age of 16 to be able to obtain a passport?