Across
- 5. Voted the number 1 place to work.
- 6. The name of Jared's son.
- 8. Car we do not sell, but do service.
- 11. One of our transportation options.
- 13. Outbound calls.
- 14. What is a BDC?
- 15. Product enhancement or defect
- 16. How many steps are there for the incoming call?
- 17. Used to capture pricing.
Down
- 1. Name of our scheduling tool.
- 2. Fran's nickname.
- 3. Leanne's favorite animal.
- 4. First month Michele came to Ricart.
- 7. Best insurance you can give your engine.
- 9. We take this hourly.
- 10. We recommend this for technician to get a look at the car.
- 12. Name of our street.