Across
- 2. Certification/learning required for Operational Support Team
- 3. Any operational activities should be met within defined
- 5. _____________ Matrix is needed to be followed during critical issues
- 7. Business impact of Error is very high. Tolerance of Error is______
- 10. Wrong parameters and Data entry errors are due to
Down
- 1. RiO _____ to be taken by all support associates on a regular basis
- 4. Information Security Manager must conduct quarterly _____ on Access Control List
- 6. Change Implementation should not be done without proper______
- 8. I will maintain ______ of my passwords
- 9. Avoid using ______ statements in the same SQL for update/delete
- 10. Handover and takeover