Rio

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Across
  1. 3. this word is used in both a hospital and in IT field
  2. 4. what C stands for in DMAIC
  3. 5. one page analytical descriptor for any process
  4. 8. in depth planning before start working on any task
  5. 11. violation of SLA or security rules
Down
  1. 1. combination of practices, and tools that increases ability to deliver services at high velocity
  2. 2. what we should not share with others
  3. 6. a task or process should always be _____
  4. 7. what R stands for in RIO
  5. 9. what is the name of today's event
  6. 10. an agile way to manage a project