Across
- 5. Do not cascade incorrect updates to the customer and other associates. Always wait for confirmation from the Crisis Management Team
- 7. Mandatorily follow induction programs
- 8. Follow the approved contract _________ for taking action toward alerts and events
Down
- 1. Don't schedule a modification without getting "acceptance and operation tested" by the support team
- 2. Adopt the practice of using and updating ________to maximum extent possible
- 3. Delivery manager must audit the _________ on a quarterly basis to make sure that associates who are not in the team do not have any access
- 4. DON’T share _____
- 6. Make sure passwords are changed at predefined intervals
