Across
- 2. Something that may show a better way of handling things (7, 11)
- 4. Want to know the various reasons for your incidents? Do this (6, 8)
- 5. A lot of times ticket counts increase because of these failing (4)
Down
- 1. The basic items that are the responsibility of any Operations team (9)
- 3. A category that fills most incident logs (10,6)
- 6. IF you have this is in place, you need not worry about anything, neither a cyclone, nor an earthquake, nothing (1,1,1)