Across
- 1. I will personally strive to make my workplace a ____ INCIDENT zone and uphold my honor, my team's honor and my company's honor
- 3. Do ensure that key ___s are available in the shift during the deployment activity
- 4. Carry out periodic review of ____ distribution groups
- 8. Expansion of C in RCA
- 9. Maintain change ________logs
Down
- 2. Ensure ________ procedure is clearly documented in Knowledge Article
- 3. Expansion of S in SOP
- 5. Do not implement changes without proper _______
- 6. Do plan for a complete ______(Application, DB or any) before the start of the deployment activity
- 7. Follow the approved contract _______ Level Agreements (SLA) for taking action toward alerts and events
