Across
- 2. Also known as the Health Information Portability and Accountability Act
- 8. This team at Centauri will monitor calls and review the medical records for accuracy once they have been uploaded to our system by the MRTs
- 9. The E in EMR
- 11. When we leave a voicemail, this number which we provide to the office will always be the Provider ID number
- 13. The name of our office management system
- 14. We will BLANK an office once they have received our request and commit to sending us back the records.
- 16. Always BLANK and dial to improve your tone of voice.
Down
- 1. We will not send the request for these types of Copy Centers because Centauri has established rapport
- 3. This is how we will schedule an office which advises they charge for their medical records.
- 4. This office status indicates the office has been escalated to the Health Plan for resolution
- 5. The BLANK Associate Agreement is the contract between Centauri and the Health Plans which allows us to request records on their behalf
- 6. The phone system we use to call our offices.
- 7. The T in MRT.
- 10. We will do this with similar offices once we have verified with the office they do belong together.
- 12. We only use this company's website to create shipping labels.
- 15. The list of patients is also known as a BLANK list.