RM ATV/MC

1. To keep this high, try not to use ANY 5min.
3. Productivity 88% or higher, AHT 6 minutes or less, ACW 15 minutes or less.
5. Thank you for choosing Rocky Mountain ATV/MC or Thank you for choosing Rocky Mountain!
9. I can go on the road, Sometimes off road but I am not meant for that, I generally have 2 seats and sometimes I am made my Harley Davidson.
10. Average Handle Time.
11. The category that the Softball is in.
13. What has a Kickstart, a seat, handlebars, and 2 rims?
15. To lower/maintain this use less hold time.
17. To lower this use premade notes.
18. What has 4 tires multiple seats and a steering wheel?
19. I am the department/specialists that work with the carrier on customers packages.
20. This page on COR tells you how long the manufactures consider tires fresh.

2. You should say this after the customer gives you information.
4. I deal with fitment issues and part questions.
6. After each call you leave these on the order or customer notes if possible.
7. You should say this when asking for information from the customer.
8. Excessive words, Polite Words, Avoid arguing, Professional communication, Let the cust speak uninterrupted.
10. What has handlebars, a seat, 4 hubs, and a thumb throttle on most of them?
12. After Call Work.
14. Is there anything else I can help you with?
16. I deal with manufacturer defects, Missing items out of a kit with one part#.