RMGT 101

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Across
  1. 4. Marketing should be __________ into all aspects of a business
  2. 7. An example at the recollection stage.
  3. 9. __________ stage puts emphasis on making a better physical product
  4. 10. Born between 1994 and 2004.
  5. 12. There is no truth, only _______________.
  6. 15. Generation with military mentality, respective of establishment.
  7. 17. The number of elements in a leisure travel experience.
  8. 18. Break up a group into more managable sections.
  9. 19. The time left after work, family and other obligations have been met.
  10. 23. Oral, person to person marketing.
Down
  1. 1. What something DOES.
  2. 2. Can not be stored or saved for later.
  3. 3. What something IS
  4. 5. WestJet is an example of quality ________.
  5. 6. Takes place at every stage of the quality service model.
  6. 8. The number of elements in Clawson and Knetsch's Model of Leisure Experience
  7. 10. __________ stage puts emphasis on satisfying the wants and needs of customers over the long term
  8. 11. What customer expects- what the customer perceives to ge
  9. 13. Focused.
  10. 14. Triple Bottomline: economic, social, ________________
  11. 16. Leisure Paradigm rests on a participant’s state of _____ rather than the time or activity
  12. 20. Marketing segmentation quiz.
  13. 21. Optimal Experience.
  14. 22. A generation of workaholics, defined by their job.