Across
- 3. confidence, belief, faith, certainty, assurance, conviction, credence; reliance
- 6. POP Objective and measurable ____
- 7. With This: ____ Handbook
- 9. Does everyone ____?
- 11. Have we all ____?
- 12. Way of life, beliefs, values
- 15. Answerable
- 18. The ____ of Business
- 20. Triangle of business _______; ended; barrier; concluded
- 21. We are ___ a part of the triangle
Down
- 1. Something to believe in, something special to be a part of
- 2. The triangle never _____, it is continual
- 4. This Way: Shop Work ____
- 5. Customer is ____
- 6. Customer ____ is really 3 people
- 8. POP Every transaction must turn one
- 10. The imparting or exchanging of information
- 13. the accomplishment of an aim or purpose
- 14. Do This: Shop Tour ____
- 16. Part of CCFF
- 17. You have to ____ 100%, know 100%, achieve 100%
- 19. POP People are your most important ___