Rola crossword

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Across
  1. 4. / make clue dominate
  2. 6. / make clue learning
  3. 9. The kind of behaviour expected from all
  4. 10. As per the Rola Business Model, Loyal customers are known as...
  5. 12. One of the benefits of satisfied customers
  6. 13. this is or driving force
  7. 16. One of the 5 Rola Values
  8. 18. / make clue momentoftruth
  9. 19. The 'R' of Rola's Personality
  10. 21. / make clue team
Down
  1. 1. Ambassadors As per the Rola Business Model, Happy employees are known as...
  2. 2. / make clue competence
  3. 3. / make clue win
  4. 5. Customers have two types of needs, Practical and ...
  5. 7. / make clue innovation
  6. 8. Rola's Brand Promise
  7. 11. A lot of emphasis is placed on this within the Rola brand
  8. 14. make clue consistency
  9. 15. / make clue legacy
  10. 16. This results from a combination of Efficiency and Effectiveness
  11. 17. This is our focus at Rola
  12. 20. This is our measurement of success