Rola crossword

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Across
  1. 3. As per the Rola Business Model, Happy employees are known as...
  2. 6. Customers have two types of needs, Practical and ...
  3. 7. /make clue learning
  4. 9. This is our focus at Rola
  5. 10. this is or driving force
  6. 11. /make clue consistency
  7. 14. One of the 5 Rola Values
  8. 17. /make clue momentoftruth
  9. 20. /make clue win
  10. 21. /make clue competence
Down
  1. 1. Rola's Brand Promise
  2. 2. This results from a combination of Efficiency and Effectiveness
  3. 4. /make clue dominate
  4. 5. /make clue team
  5. 8. The 'R' of Rola's Personality
  6. 12. As per the Rola Business Model, Loyal customers are known as...
  7. 13. The kind of behaviour expected from all
  8. 15. /make clue innovation
  9. 16. /make clue legacy
  10. 18. A lot of emphasis is placed on this within the Rola brand
  11. 19. One of the benefits of satisfied customers
  12. 22. This is our measurement of success