ROV'S KIDS

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Across
  1. 3. APPLICATION FOR WORK INSTRUCTION
  2. 5. ENERGY RETAILER
  3. 7. NSW, QLD & SA FALL UNDER THIS
  4. 9. FROM HOME WHAT DOES WFM STAND FOR?
  5. 10. MOVE IN __________ OUT
  6. 11. TIME OF USE & DEMAND ARE AN EXAMPLE OF THESE
  7. 12. WHAT DOES AST STAND FOR?
Down
  1. 1. USED TO LISTEN TO CALLS
  2. 2. VICTORIAN CUSTOMERS HAVE MANY OF THESE
  3. 4. MUST BE ADDED ON EVERY CALL RECORDING WHO CALLED AND ACTIONS TAKEN
  4. 6. APPLICATION TO TAKE AND MAKE CALLS
  5. 8. WHERE YOU UPDATE CUSTOMER ACCOUNT INFORMATION