Across
- 2. Act with integrity - always do the right thing, knowing it leads to the right outcome. Follows through on commitments; is honest and trustworthy; understands and complies with company policies and procedures; considers stakeholder interests in decision making; takes ownership of actions and decisions; receptive and responsive to others' feedback; identifies and communicates ethical concerns.
- 5. Welcome everyone ?to our company, resorts and communities - include all races, gender identities, sexual orientations, abilities, and other dimensions of diversity.
Down
- 1. Preserve our natural environment and contribute to the success of our local communities. Has an awareness of the company's Epic Promise Program; considers the environmental and community impact of decisions and actions; takes actions in support of the company's environmental initiatives; understands the company's connection with our local communities.
- 2. Grow profit through smart and innovative business practices. Is a positive advocate for the company; is aware of the impact of decisions and actions on company profitability; works efficiently, completes tasks accurately and manages time well; strives for continual improvement and growth; is open to and suggests new ideas; uses company resources appropriately; demonstrates financial discipline.
- 3. Fun is our product - create fun, enjoy your work and share the contagious spirit. Shares enthusiasm for our products and services; is able to overcome challenges while maintaining a positive attitude; inspires others and integrates fun into the work environment; is approachable and welcoming to customers; promotes an engaging, inclusive atmosphere
- 4. Be committed to the safety and wellness of our employees and guests. Promotes a culture of health and safety; takes personal accountability for the safety of self and others; understands and communicates safety procedures and expectations; utilizes all relevant safety resources; identifies and appropriately reports risks.
- 6. Identifies and takes ownership of opportunities to assist the customer; listens and responds to customer needs to personalize the experience; is committed to elevating the customer experience; communicates clearly and effectively; is flexible to adjust plans to meet customers’ changing needs; collaborates with team members and peers; exhibits a service attitude that is engaging with customers.