Across
- 4. the ability to be resourceful and decide, in an independent way, what to do and when to do it
- 7. the group of customers to whom the business intends to sell its products
- 8. the clear, shared sense of direction that allows people to achieve a common goal
- 11. collecting and analysing information about customers and the business opportunities available
- 12. refers to rivalry among businesses that try to supply the needs and wants of a market
- 13. involves buying the rights from another business to distribute its products under its name
Down
- 1. a business owned and operated by between two and twenty people
- 2. money owing to external sources
- 3. a business that is owned and operated by one person
- 5. a person who sets out to build a successful business in a new field.
- 6. the ability to cope with the ups and downs, adapt well to change and bounce back from challenges
- 9. the process of creating a new or significantly improved product, service or process
- 10. items of value
