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Across
  1. 3. Expressing gratitude or showing kindness to others (11 letters).
  2. 7. Polite and friendly behavior in a social setting (8 letters).
  3. 9. Respecting differences in others’ viewpoints and beliefs (9 letters).
  4. 11. The first step in starting a conversation with someone new (11 letters).
Down
  1. 1. Working with another person or group on a task or project (12 letters).
  2. 2. The act of exchanging information or expressing thoughts and feelings with others (12 letters).
  3. 4. Listening and responding to others in a meaningful way (10 letters).
  4. 5. Willingness to work with others to reach a shared goal (11 letters).
  5. 6. Resolving differences peacefully without aggression (11 letters).
  6. 8. Feeling and understanding what someone else is experiencing (7 letters).
  7. 10. Body language, facial expressions, and gestures that communicate feelings (9 letters).