Across
- 3. An organisational climate in which people are prepared to report their errors and near misses
- 5. Where people are willing and able to draw learning lessons from information provided
Down
- 1. A culture of trust where people are encouraged to provide essential safety-related information and are clear about where the line must be drawn between acceptable and unacceptable behaviour
- 2. Involves the organisation being willing to change and adapt work processes to minimise risk to patients
- 4. A system of analysing data and reports of incidents and near misses as well as proactive checks on the system’s vital signs